Returns & Warranty – ALLSAINTSHOP.COM
At allsaintshop.com, we’re committed to making your shopping experience for stylish, high-quality apparel seamless and stress-free. Whether you’re updating your wardrobe or treating yourself to something new, we stand behind every piece of clothing with a clear, customer-first returns and warranty policy.
Returns Policy
- 30-Day Return Window – Return any item within 30 days of delivery, no questions asked.
- Condition – Items must be unworn, with original tags attached, and in the same condition as when received.
- Process – Initiate your return by contacting our support team using your order number.
- Refunds – Once your return is inspected and approved, refunds will be processed to your original payment method. Please note: shipping costs are non-refundable.
Warranty Coverage
All items purchased from allsaintshop.com come with a limited warranty, depending on the garment type and material composition.
This warranty protects against:
- Defects in materials or craftsmanship
- Fabric integrity issues, including seam failure and print degradation
The warranty does not cover:
- Normal wear and tear (such as fading, minor pilling, or softening over time)
- Damage resulting from improper use, accidents, or alterations
- Incorrect washing, drying, or storage practices
How to Claim
To begin a warranty claim, send us your proof of purchase, clear photos of the issue, and a detailed description of the defect.
Depending on the situation, we may offer:
- A replacement garment at no additional cost
- Repair guidance or technical support for minor flaws
- Coordination with authorized local service providers for complex cases
Need Assistance?
Our dedicated support team is here to help—anytime. For inquiries about returns, exchanges, or warranty claims on your order, visit our Contact Us page today. We aim to respond within 24 hours.
For urgent matters, call us at +61395633355 or email support@allsaintshop.com.
This policy is effective as of 2026-06-03.